Right of withdrawal
(A consumer is any natural person who enters into a legal transaction for a purpose that is neither commercial nor their independent vocational activity may be attributed)
You can cancel your contract within 14 days without giving reasons in text form (eg letter, fax, e-mail.) Or – if the goods before the deadline expires – by returning the goods. The time limit begins after receipt of this instruction in text form, however not before receipt of the goods by the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in connection with § 1 Abs . 1 and 2 draft Law and our obligations according to § 312e Abs. 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB. The revocation period is sufficient to send the revocation or thing.
The revocation must be sent to:
St. Georgenstr. 22B
Consequences of revocation
In case of an effective cancellation the mutually received benefits are to be returned and any benefits (eg. Example interest). If you can not or partially, or only return them in deteriorated condition give us the performance received and benefits (eg benefits), you have to pay us compensation.
For a determination by the proper use of the thing you must do not have value. Compensation derived benefits, you only have to make, if you have used the product in a way that goes beyond testing the properties and functioning. By “testing the properties and functioning” refers to the testing and trying out the goods, as it is possible and customary in a retail store.
Transportable items are to be returned at our risk.
You have to bear the cost of returning the goods if the delivered goods correspond to the ordered.
After the use of the right of withdrawal, you must have the goods returned no later than 14 days after us. Otherwise we shall have a lien on the refund of the purchase amount.
Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you when you send your cancellation or the goods, for us with their reception.
Exclusion of the right of withdrawal
The right does not apply to contracts for the supply of goods that are produced according to customer specifications or clearly tailored to personal needs or which are not suitable due to their condition for a return or spoil quickly or whose expiration date has passed, for the delivery of audio – or video recordings or software if the delivered data carriers have been unsealed by you or for the supply of newspapers, periodicals and magazines, unless you have given your contract phone.
End of cancellation policy